AGL APP – Enter Meter Read

CLIENT
AGL Energy.

ROLE
Lead UX/Visual Design for AGL Energy Mobile Application.

TASK
Add a feature into the mobile app for customers without a smart meter to enter their own meter read and estimate costs for electricity and gas billing periods.

CURRENT APP
Customers without smart meters could not see an estimate or visualised ‘cost to date’ data within the app. The major challenge was to create a UI that would cater for different types of meters and for those customers with multiple meters.

PROPOSED SOLUTION
Design and test customer journey’s to cater for a variety of scenarios and work closely with the product dev team to provide a suitable user friendly solution that could handle different types of data entry and feedback.

SSMR Single

AGL SSMR 2

AGL-SSMR

AGL App IA and UI Kit

CLIENT
AGL Energy.

ROLE
Lead UX/Visual Design for the AGL Energy Mobile App. Create and test optimised IA structures for a new mobile app using card sorting. Wire frame and test prototypes of the new app design with customers. Create UI Kit concepts and design components for the new AGL App.

TASK
To create a more personalised customer experience in the AGL Energy App and an easy to navigate IA for those customers with multiple residential and business properties connected to AGL.

CURRENT APP
The existing app structure and IA used drop down lists and multiple tabs.

AGL App Current

PROPOSED SOLUTION
An intuitive, efficient IA and clean design optimised for accessibility.
A componentised app UI Kit for streamlined design patterns and the use of cards for customers with multiple properties. The cards would have customisable profile images and a summary of energy costs for different fuel types. The user could interact with each card and be presented with further details of the property. The cards would split into 2 scrollable vertical columns for customers with more than 4 properties.

IA Concepts
Screen Shot 2017-10-24 at 5.51.14 pm

Screen Shot 2017-10-24 at 5.51.03 pm
User Testing Session – Card Sorting
Blur

UI Kit Visual Design Concepts
AGL Energy App - Concept

AGL UI Kit

A.T.O.

CLIENT
Australian Taxation Office.

ROLE
Lead Visual/Interaction Design for the A.T.O. Tax Agent Business Portal and Online Services Desktop and Mobile Application

TASK
To create visual designs, interaction and customer journey flows for mobile and desktop of the portal features to be developed by multiple scrum teams. Maintain assurance the ATO brand and design components were implemented correctly into the new designs.

CURRENT APP
The existing app had not been redesigned for a number of years. The project and redesign of the business portal was the next stage following the overhaul of the Individual Tax Portal.

TaxPortalExisting

PROPOSED SOLUTION
Multiple features for desktop and mobile re-skinned using predesigned, tested and invented components and design patterns.

ATO-Desktop

ATO-Mobile

MYOB

MYOB1


CLIENT
MYOB.
MYOB is proud to be a leading provider of business management solutions in New Zealand and Australia, from desktop software to cloud-based solutions.

TASKS
Visual Design for the MYOB Mobile/Desktop eCommerce Website.


MYOB2

The Polar Bear

Polar-Bear


THE POLAR BEAR STORY iPAD APP

The Polar Bear Story is a fun children’s interactive book about the adventures of a polar bear called Misha who finds himself in a terrible predicament trapped on a sheet of ice slowly drifting out to sea away from his family.

Misha sets out on a treacherous yet heart-warming journey in hope to be reunited with his family in ever-changing weather conditions and along the way he meets other arctic creatures.

Features:
Interactive Story Book
Animated Sea Creatures
Illustrated Arctic Scenes
Narration
Sound Effects

TASKS

UX/UI Design, iOS Native Development, Character Illustration, Animation, iTunes Publishing

IELTS Essentials

IELTS-ESSENTIALS-Desktop


CLIENT
IELTS Essentials.
IELTS Australia manages IELTS test centres in more than 50 countries, supporting thousands of organisations including universities, professional associations, employers and governments around the world that use IELTS to help select the right people.

TASKS
Visual Design for new look IELTS Essentials Mobile/Desktop Website.


IELTS-ESSENTIALS-Mobile

IELTS-VisualDesign-Final

IELTS-VisualDesign-Final2

IELTS | I.D.P Education

CLIENT
IELTS | IDP Education.
IDP Education has been involved in English language teaching since 1988 and runs English language schools in Thailand, Vietnam and Cambodia.

TASKS
UX/Visual design for the IDP IELTS English Online Test Booking application and supporting IELTS CMS driven websites.

Created a mobile responsive application from the existing desktop e-Commerce booking application.
Art Direction and Visual Design in Adobe illustrator.
Wire-framing and presenting Low/High Fidelity Mock-ups of the user journey and application information architecture.

Implementation of new Bootstrap HTML and CSS to existing templates in MVC.
Stakeholder, client and development team management. User and mobile device testing.
UX Analysis and research into new technology, user experience best practices and design patterns.
Agile Development environment and design iterations.

Booking

Booking2

ORS-Bookign-Mobile2

ORS-Bookign-Desktop1

OUTCOME
A mobile responsive customer facing and administration website with optimised booking wizard and user flow.

VACC

TechOnline-v6
TechOnline-v7


CLIENT
VACC is the Victorian Automobile Chamber of Commerce.
Formed in 1918, it is the peak automotive industry body in Victoria, representing the interests of more than 5,000 small and medium sized businesses, employing approximately 50,000 Victorians.
VACC members provide key services in the repair, service and retail sectors of the automotive industry. In fact, for anything automotive, deal with your local VACC member, chances are, there’s one just around the corner.

TASKS
UX/UI/Visual Design for the VACC Times Guide Application and TechOnline Automotive Database of which automotive experts use to estimate time for mechanical repairs.


01-VACC
01-VACC
Tech-Online---CE---Wireframes-v3.0

Corporate Travel Management

01-CTM


CLIENT

Corporate Travel Management is a leading global travel management company, with presence currently throughout Australia & New Zealand, the USA and Asia.

BRIEF

UX Design for CTM Mobile Application

TASKS

Create and develop an intuitive mobile user experience for the CTM suite of existing and future development of the travel management software. This product suite required a user friendly dashboard to access a variety of products of which include: flight and accommodation and booking software, fare forecaster, travel tracking and tickets on hold applications.


03-CTM


02-CTM

GSK

01-GSK


CLIENT
GlaxoSmithKline is a global research-based pharmaceutical and healthcare company with a mission to improve the quality of human life by enabling people to do more, feel better and live longer. In Australia they have improved people’s wellbeing by delivering the highest quality medicines, vaccines and over-the-counter healthcare products since 1886.

BRIEF

Mobile Product Information Tool

TASKS

With new cutting edge software and technology, ever increasing security issues and competition in the pharmaceutical market, the GSK team wanted to create a user friendly, efficient and informative sales platform. I was responsible for the UX/UI design of their sales tool upgrade to iOS and iPad. I gathered the existing information from an outdated system and technology, redesigned and developed a native iOS solution which is intuitive, elegant, rich, accessible and easily versioned. It utilises interaction and graphic animation techniques to efficiently present a large volume of statistical data. Other tasks included UX/UI high resolution screen and storyboard design, iOS development and publishing with Xcode, user testing with google analytics.


03-GSK