Lead UX/Visual Design for AGL Energy Mobile Application.
Add a feature into the mobile app for customers without a smart meter to enter their own meter read and estimate costs for electricity and gas billing periods.
Customers without smart meters could not see an estimate or visualised ‘cost to date’ data within the app. The major challenge was to create a UI that would cater for different types of meters and for those customers with multiple meters.
Design and test customer journey’s to cater for a variety of scenarios and work closely with the product dev team to provide a suitable user friendly solution that could handle different types of data entry and feedback.